1. About Us
Lab Technologies Limited (trading as ‘examine me’) is a company incorporated in England and Wales with company number 14103591. The registered address of examine me is Unit 146 The Light Box, 111 Power Road, Chiswick, Greater London, W4 5PY.
For the purpose of Data Protection Laws, we are a Data Controller, and we are registered as a Data Controller with the Information Commissioner’s Office (“ICO”) under number C1314861. If you have any queries regarding our use of your personal data, please contact us at dpo@examineme.co.uk
2. Introduction
It is the policy of examine me to take steps to ensure that your information is kept confidential and secure and to otherwise protect and respect your privacy.
This Privacy Policy, together with our Cookie Policy, explains how we collect, share, and use your personal information when you: use our website www.examineme.co.uk (‘Website”); use our web portal (“Portal”); or otherwise use our Services.
To learn more about your rights to privacy and data protection, we recommend visiting ICO website at https://ico.org.uk/.
3. Personal Data Collected
While using our Services, we may collect certain personally identifiable data that can be used to contact or identify you (“personal data”).
examine me uses the following categories of data:
- Identity Data: includes name, date of birth, gender, ethnicity, ID check (which can include drivers licence and/or passport).
- Contact Data: includes address, email address, and mobile/telephone number.
- Health Data: includes data about a patient’s pathology samples, health information produced as part of the test process, and menopause status (if applicable).
- Technical Data: includes data collected when a person uses the examine me website, such as the Internet Protocol (IP) address used to connect the person’s computer to the Internet, the person’s login information, URL traffic external to and internal pages within the examine me website, pages viewed within the examine me website, search requests, page response times, length of visit, browser used, media device used to browse, location, error pages or broken links.
examine me only processes the minimum amount of Health Data and Identity Data necessary to provide the Services.
4. Lawful Basis of Processing
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
We only collect and process personal data when:
- We need the personal data to perform a contract (such as to provide requested Services).
- The processing is necessary for the purposes of examine me’s legitimate interests and those interests are not overridden by the interests of the individual.
- The processing is necessary for the establishment, exercise of defence of legal claims.
- The processing is necessary for compliance with a legal obligation to which examine me is subject.
- The processing is necessary for reasons of public interest in the area of public health.
- We have consent to do so from the individual.
5. How examine me Obtains The Personal Data
examine me obtains the personal data referred to in section 3 from:
- Direct interactions: Individuals may give examine me data by submitting forms or corresponding with examine me by post, phone, email or otherwise.
- Automated technologies or interactions: As individuals interact with the ExamineMe website, ExamineMe may automatically collect technical data about them. This personal data is collected by using cookies, and other similar technologies. More information can be found in the examine me Cookie Policy, which can be found on our website.
- Third parties: Occasionally, examine me may receive personal information about individuals from third party sources (including national airport authorities, a healthcare provider, a health insurer, an employer, or other laboratories), but only where we have checked that these third parties either have the individual’s consent or are otherwise legally permitted to disclose the personal information.
6. Recipients
We may disclose your personal information to the following categories of recipients:
- Third party services providers and partners who provide data processing services to us, for example to support the delivery of the Services, or who otherwise process personal information for purposes that are described in this policy.
- Competent law enforcement body, regulatory, government agency, Local and National Health Authority, court or other third party where we believe disclosure is legally required and/or necessary.
- Prospective seller or buyer in the event that we sell or buy any business or assets, or if all of examine me’s assets are acquired by a third party, we will process your data to ensure the business can continue to run. If you object to our use of personal data in this way, the relevant seller or buyer of our business may not be able to provide goods and/or services to you.
- Any other person with your consent to the disclosure.
7. Retention and Storage of The Personal Data
examine me retains the personal data referred to in this policy for as long as necessary to achieve the purpose for which examine me holds the data. All personal data is stored and processed in the UK.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.
8. Security Of Data
examine me uses appropriate technical and organisational measures to protect the personal information collected and processed. The measures we use are designed to provide a level of security appropriate to the risk of processing personal information. All information you provide to us is stored on secure servers and access is limited to ensure that information is not viewable by any unauthorised parties.
Your personal data will only be processed by those employees, agents, contractors and other third parties on a need-to-know basis. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Although we do our best to protect personal information, we cannot guarantee the security of any data transmitted from or to our website or portal and any transmission or data sharing is at your own risk.
Our website may contain links to other websites run by other organisations. This policy does not apply to those other websites, so we encourage you to read their privacy statements. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links that we provide. In addition, if you link to our website from a third-party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party website and recommend that you check the policy of that third party website.
9. Rights of Individuals
Individuals have the following rights in relation to their personal data:
- Request access to the personal data. This enables the individual to receive a copy of the personal data examine me holds about the individual and to check that examine me is lawfully processing it.
- Request correction of the personal data. This enables the individual to have any incomplete or inaccurate data examine me holds about the individual corrected, under certain circumstances.
- Request erasure of personal data. This enables the individual to ask examine me to delete or remove personal data where there is no good reason for examine me continuing to process it.
- Object to processing of personal data under certain circumstances, including to the use of the personal data for direct marketing.
- Request restriction of processing of the personal data. This enables an individual to ask examine me to suspend the processing of the personal data under certain circumstances.
- Withdraw consent at any time where examine me is relying on consent to process the personal data. If consent is withdrawn examine me may not be able to provide certain services to the individual. Examine me will advise the individual if this is the case at the time consent is withdrawn.
- Complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
10. Contact Us
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be sent to support@examineme.co.uk.
11. Document Review
Documents are reviewed as a minimum on a 2-year basis. In addition to the 2-year review, results of audits, complaints, incidents may identify a requirement for the document to be amended. All documented procedures fall under examine me’s Quality Assurance Internal Audit programme which requires services to select documented procedures for internal review as part of on-going audit programmes. Where changes are required the author is responsible for undertaking the review prior to the formal 2-year review.
12. Policy Author Declaration
The policy author is responsible for ensuring that the documented procedure has been developed in line with examine me’s policies and also ensures the author confirms they have complied with examine me’s Diversity requirements.
Accuracy of your data
Personal information is supplied and managed by the User and is the responsibility of the User to ensure it is accurate and kept up-to-date.
To support the accuracy of the data held in the Lab Technologies Ltd database, your information will be kept for up to 3 years from the last point of contact on our main systems after which time it will be anonymised or deleted. We will endeavour to contact you via email before this is actioned.
Changes to this Privacy Policy
Lab Technologies Ltd has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify that you have read and understood this policy.
Contacting us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with your data, please contact us via support@examineme.co.uk.
If you would prefer to write to us then our contact address is Unit 146 The Light Box, 111 Power Road, Chiswick, Greater London, W4 5PY.
This document was last updated on January 25th 2023.
Our mission is to help people improve their health and quality of life by giving them easy and affordable access to in-home test kits.
All the labs we partner with are accredited by UKAS.
Unit G146, THE LIGHT BOX, 111 Power Rd, Chiswick, London W4 5PY
© examine me 2025. Designed and developed by Nerdster.
